Terms & Conditions

📄Introduction

Welcome to fo99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") govern your use of all services, games, promotions, and features available on fo99. They form a legally binding agreement between you ("the Player") and fo99 ("the Platform"). By registering an account, making a deposit, or placing a bet on fo99, you confirm that you have read, understood, and accepted these Terms in full.

These Terms apply to all users accessing fo99 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree with any part of these Terms, you must immediately stop using the platform and close your account. fo99 reserves the right to update these Terms at any time without prior notice.

✅Eligibility Requirements

To register and use fo99 services, you must satisfy all of the following eligibility requirements. fo99 reserves the right to request verification documents at any time and to suspend accounts that do not meet these criteria.

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or using fo99.
• You must be accessing fo99 from a jurisdiction where online gambling is not explicitly prohibited under local law.
• You must register with accurate, up-to-date personal information. Providing false details is grounds for immediate account termination.
• You must not already hold an existing fo99 account. Each player is permitted to maintain only one active account at a time.
• You must not be a current or former employee, contractor, or affiliate of fo99 or any of its partner companies or game providers.

🔐Account Registration & Security

Creating an account on fo99 is free and straightforward. During registration you will be asked to provide your full name, date of birth, valid email address, mobile number, and preferred payment method. All information submitted must be truthful and current. fo99 complies with KYC (Know Your Customer) best practices and may request additional documentation such as a copy of your National ID card or a utility bill for account verification purposes.

You are solely responsible for maintaining the confidentiality of your fo99 account credentials, including your username and password. Any activity carried out under your account is your responsibility. If you suspect unauthorized access to your account, you must contact fo99 support immediately at [email protected]. fo99 cannot be held liable for losses arising from the unauthorized use of your login credentials.

• Use a strong, unique password that you do not use for any other online service or application.
• Never share your login credentials with another person, including family members or friends.
• Enable any two-factor authentication options offered by fo99 to add an extra layer of protection to your account.

💳Deposits & Withdrawals

fo99 supports a range of payment methods popular among Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). Minimum deposit and withdrawal amounts, along with applicable processing times, are displayed at the time of the transaction on the platform.

Withdrawal requests are subject to identity verification before processing. fo99 is committed to processing withdrawal requests in a timely manner. However, processing times may vary depending on your chosen payment method and the results of any required security checks.

• All deposits and withdrawals must be made using payment methods registered in your own name. Third-party transactions are not permitted and may result in account suspension.
• fo99 does not charge fees on standard deposits. However, your payment provider may apply their own transaction fees which are outside our control.
• Withdrawals may only be made to payment accounts that have been used for a prior deposit, subject to KYC and anti-money laundering verification checks.
• Minimum withdrawal amount is ৳500. Requests below this threshold will not be processed. Maximum single withdrawal limits apply and are detailed within the cashier section of your account.

🎁Bonuses & Promotions

fo99 regularly offers bonuses and promotional campaigns to both new and existing players, including welcome bonuses, free spins, reload bonuses, cashback offers, and seasonal promotions tied to events like BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to specific terms, including wagering requirements, minimum odds, eligible games, and expiry dates. These specific terms are communicated at the time of each offer.

By claiming a bonus, you agree to the associated promotional terms and conditions. fo99 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time if abuse or a breach of these Terms is detected. Bonus winnings obtained through fraudulent means will be voided in full.

• Welcome bonuses are available to new players on their first qualifying deposit only and cannot be combined with other ongoing offers unless explicitly stated.
• Wagering requirements must be completed within the specified time frame. Any uncompleted wagering requirement will result in the forfeiture of the remaining bonus balance.
• fo99 reserves the right to exclude specific games or game types from contributing toward wagering requirement rollover calculations. Check each promotion's specific page for full details.
• Bonus balances are non-transferable and cannot be exchanged for cash until the applicable wagering requirement has been met in full.

🛡️Responsible Gaming

fo99 is firmly committed to promoting responsible gaming practices. We recognise that for a small number of players, gambling can become problematic. Our platform provides a range of tools to help players manage their gaming activity, including self-exclusion options, deposit limits, session time reminders, and temporary account cool-off periods. If you feel that gambling is negatively affecting your life or the lives of those around you, please contact our support team at [email protected]. Players must be 21 years or older to use this platform.

fo99 strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly permit underage gambling. Parents and guardians in Bangladesh are encouraged to use parental control software to prevent minors from accessing gambling websites. If you are concerned about your own gaming habits or those of someone you know, please visit our Responsible Gaming page for further guidance and support resources.

⛔Prohibited Activities

The following activities are strictly forbidden on fo99. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of all funds held in the account, and legal action where warranted by applicable law.

• Creating multiple accounts (multi-accounting) to exploit bonuses or circumvent restrictions. All duplicate accounts will be closed without warning and associated funds forfeited.
• Using automated tools, bots, scripts, or software exploits to gain an unfair advantage in any game or market offered on fo99.
• Colluding with other players to fix outcomes, share inside information, or otherwise manipulate sports betting markets or live casino game results.
• Any form of fraud, money laundering, or suspicious financial activity as defined under applicable AML guidelines. Such cases will be reported without notice.
• Attempting to hack, reverse engineer, tamper with, or otherwise compromise the security or integrity of the fo99 platform, its games, or its payment systems.

©️Intellectual Property

All content on the fo99 platform, including but not limited to text, graphics, logos, game interfaces, promotional materials, software, and the overall design and layout of the website, is the intellectual property of fo99 or its licensed content partners and providers. This content is protected under applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, copy, distribute, modify, publicly display, or create derivative works from any content on fo99 without obtaining explicit prior written permission from fo99 or the relevant rights holder. Any unauthorised use of fo99 content may result in civil or criminal liability under applicable law.

⚖️Limitation of Liability

fo99 provides its platform, games, and services on an "as is" and "as available" basis. While we take every reasonable measure to ensure platform uptime, data accuracy, and a high-quality gaming experience, fo99 does not guarantee that the platform will be available at all times, free from errors, interruptions, or technical failures. fo99 shall not be liable for any loss of profits, loss of data, or any indirect, consequential, or incidental loss arising from the use of or inability to use the platform.

fo99's total liability to you under these Terms, in respect of any single event or series of connected events, shall not exceed the total funds held in your fo99 account at the time the liability arose. Nothing in these Terms shall limit fo99's liability for fraud, willful misconduct, or any liability that cannot be excluded or limited under applicable law.

🔒Privacy & Data Protection

fo99 is committed to protecting your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering on fo99, you consent to the collection, processing, and storage of your personal information as described in the Privacy Policy. fo99 uses industry-standard SSL encryption to protect all data transmitted between you and our platform. We do not sell, rent, or share your personal information with unauthorized third parties. For full details of how your data is managed, please review our Privacy Policy page.

📝Changes to These Terms

fo99 reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version of the Terms will always be available on this page, and the "Last Updated" date at the top of this page will reflect the date of the most recent revision. Your continued use of the fo99 platform after any modification to the Terms constitutes your acceptance of the revised Terms.

We recommend that all fo99 users review these Terms periodically to stay informed of any updates. If you have questions or concerns regarding these Terms, please contact our support team at [email protected] and our team will respond in both English and Bangla, 24/7.